Privacy Policy

Privacy Policy for Grably UAE

At Grably UAE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website [Insert Website Address Here] and our services.   

 

Information We Collect:

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and shipping address.   
  • Account Information: If you create an account, your username and password.   
  • Order Information: Details of the products you purchase and your order history.
  • Payment Information: Although we may not directly store your full payment details (as this is typically handled by secure payment gateways), we will collect information related to your transactions.
  • Browsing Information: Your IP address, browser type, device information, and how you interact with our website (e.g., pages visited, links clicked). We may use cookies and similar tracking technologies for this purpose.   
  • Communications: Records of any communication you have with us (e.g., emails, customer support inquiries).

How We Use Your Information:

We may use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, account, and our services.   
  • To provide customer support.
  • To personalize your experience on our website.
  • To send you marketing communications (with your consent, where required by law).
  • To improve our website and services.
  • To detect and prevent fraud and other illegal activities.
  • To comply with legal obligations.

Sharing Your Information:

We may share your personal information with the following third parties:   

 

  • Service Providers: Including payment processors, shipping companies, and marketing platforms who assist us in providing our services. These providers are contractually obligated to protect your information.   
  • Suppliers (for dropshipping purposes): To fulfill your orders and arrange for direct shipment.
  • Legal Authorities: If required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Your Rights:   

 

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access your personal data. 
  • Rectify inaccurate or incomplete data.
  • Erase your personal data (under certain circumstances).
  • Restrict the processing of your data.
  • Object to the processing of your data (e.g., for direct marketing).
  • Data portability (to receive your data in a structured, commonly used format).
  • Withdraw your consent (where processing is based on consent).

To exercise these rights, please contact us at customercare@grably.ae

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.   

 

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.   

 

Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage. You can manage your cookie preferences through your browser settings.   

 

Links to Other Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.   

 

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.   

 

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:   

 

customercare@grably.ae